BHARAT SEVAK SAMAJ
Time: 2 hrs. Max. Marks: 100
I. Fill in the blanks: (10 x 1 = 10)
1. -------------is the first general purpose computer.
2. Digital camera is a -----------device.
3. Office deals with and “manufacturers” only one commodity called ---------.
4. In DOS ---------------command is used for renaming a file.
5. ------is totality composed of inter-related systems and inter-dependent functions.
6. An-------helps information to support decision making and control in organization.
7. IVDT stands for ------------.
8. ---------------is the father of modern computer.
9. -------------- is an electronic delivery system.
10. CPU stands for--------------.
II. State whether True or False: (10 x 1 = 10)
1. Zip drive is a storage media.
2. Protocol is an agreement used for communication.
3. ARPANET was a packet switched network.
4. Linux is an Operating system..
5. Phone is the basic communication system in an office.
6. The term DTP was coined by Xerox.
7. Every office operates as an integral part of an organization.
8. Pictorial representation of algorithm is flowchart.
9. The first word processor was developed by A. Goldman.
10. VDU stands for Visual Display Unit.
III. Answer any SIX of the following: (6 x 10 = 60)
1. What is an Office Automation?
2. Define OPAS?
3. Explain nature of office work.
4. Differentiate between Application software and System software.
5. Explain Teletex.
6. Write short notes on Office Analysis Methodology.
7. Explain any four communication methods used in office today.
IV. Answer any ONE of the following: (1 x 20 = 20)
1. Explain the different methods available for document storage and retrieval.
2. Briefly explain Office Automation organization and management.